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Warranty Statement

iOne warrants that our product will be free from defects in materials and workmanship for a period of one (1) year from the original date of your invoice. If the product proves defective during the warranty period, iOne, at its option, will:

  • Repair the product by means of service at no charge for parts or labor.
  • Replace the product with a the same product or comparable product which may be new or refurbished.

iOne recommends that customer first utilize any support materials available with the product and information contained on the Web, and email support. If unsuccessful, customer could obtain warranty service from iOne. Customer must notify iOne support team via email before the expiration of the warranty period. We will then inform the customer on how to receive warranty repair.